NIST STANDARD REFERENCE MATERIALS TERMS AND CONDITIONS

 Authority – The National Institute of Standards and Technology (NIST) provides Standard Reference Materials as authorized under 15 USC 272(b)(2), which directs NIST to develop, maintain, and retain custody of national standards of measurement, and provide the means and methods for making measurement consistent with those standards; and 272(c)(6), which directs NIST to prepare, certify, and sell standard reference materials for use in ensuring the accuracy of chemical analyses and measurements of physical and other properties of materials. As used herein, SRM refers to both Standard Reference Materials and Reference Materials.

Amendments or Changes to Existing Quote – Any changes to an existing quote will be treated as an amendment and a new quote will be issued. Some examples include, but are not limited to, the following:

·         Changes or additions to the SRM on the quote

·         Cost changes (increase or decrease) to the total amount on the quote

Contracts and Signed Statements – As an agency of the United States Federal Government under the U.S. Department of Commerce, NIST attests solely to the provisions described here. Receipt of orders by NIST does not imply acceptance of any provisions set forth in the order that are contrary to the policy, practice, or regulations of NIST or the U.S. Government. In general, NIST will not sign any affidavits, acknowledgment forms, or other documents that may be required by any domestic or foreign entity for policy governing procurement of goods and services. These terms and conditions supersede any conflicting and/or additional terms and conditions included in any purchase request or other document submitted to request NIST Standard Reference Materials. In ordering NIST Standard Reference Materials, the customer is agreeing to these Terms and Conditions which are also available at https://www.nist.gov/srm/ordering-policies-and-pricing/terms-and-conditions. 

NO WARRANTY – THE PARTIES MAKE NO EXPRESS OR IMPLIED WARRANTY AS TO ANY MATTER WHATSOEVER, INCLUDING THE CONDITIONS OF THE SRM, OR THE OWNERSHIP, MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE OF THE SRM.

Unauthorized Resale/Distribution – NIST is unable to authenticate or confirm the accuracy, stability, validity, or condition of any SRM obtained from any entity other than NIST or a NIST SRM Licensed Distributor. For assistance in identifying a NIST SRM Licensed Distributor, visit https://www.nist.gov/srm/ordering-policies-and-pricing/licensed-distributors.. For any SRM purchased from an entity other than NIST or a NIST SRM Licensed Distributor, NIST has no knowledge or control over the conditions under which the material was handled or stored. NIST can only respond to inquiries related to an SRM that is purchased directly from NIST, and customers who have purchased from a third party should direct their inquiries to the same.

Shipping – Refer to https://www.nist.gov/srm/ordering-policies-and-pricing/shipping-information and/or SRM certificate for shipping details for each SRM ordered. Customers are responsible for all custom duties and import fees.

Order Discrepancies and Returned Goods - Refer to https://www.nist.gov/order-discrepancies-and-returned-goods for information regarding Order Discrepancies and Returned Goods.

Taxpayer Identification – All U.S. customers must provide their Federal Tax Identification Number (TIN). The Debt Collection Improvement Act of 1996 (DCIA) requires NIST to collect this information when setting up an account to purchase any SRM.

Invoices – NIST is an agency of the Federal Government within the U.S. Department of Commerce; therefore, NIST must follow the payment process directed by the U.S. Department of Treasury. NIST ONLY submits invoices electronically via email. Any request for a mailed, paper copy of an invoice may be submitted to NIST after purchase by emailing srminfo@nist.gov.

References to NIST in Advertisements – NIST does not approve, recommend, or endorse any product or proprietary material. No individual or entity shall reference NIST in any advertising or sales promotion, which would indicate or imply that NIST approves, recommends, or endorses any product or proprietary material.

NIST Quality System – Consult the NIST Quality Manual for Measurement Services (NIST QM-I), available for download at http://www.nist.gov/qualitysystem/.

Traceability – The NIST Policy on Traceability can be found at https://www.nist.gov/calibrations/traceability.

Values – NIST SRMs are designed and intended to be used in the forms in which they are sold. The values (certified, noncertified, reference, or information) provided with these materials, as well as the metrological integrity of the materials themselves, are valid only when the materials are unaltered prior to use. All values (certified, noncertified, reference, or information) are nullified if the SRM is stored or used improperly, damaged, contaminated, or otherwise modified in any manner.  

Payment Information – All billing terms are prepayment required. Those unable to meet this prepayment requirement may contact one of NIST’s Licensed Distributors (https://www.nist.gov/srm/ordering-policies-and-pricing/licensed-distributors) who may be able to provide an alternative payment plan. We cannot accept a Letter of Credit as a form of payment. Cash payments, EFT, Pay Pal, Western Union transfers, or any other electronic digital wallet (e.g. Venmo, Apple Pay) payments are not accepted.

All payments must be made in U.S. Dollars. NIST does not charge a fee for any payment type.

Contact the NIST Accounts Receivable office via email at billing@nist.gov with questions.

Accepted payment methods are credit card, ACH (via www.pay.gov only), check, bank draft, money order, or wire.

PAY.GOV-Credit Card and ACH – Customers should create a NIST Storefront account and pay via the direct www.pay.gov link provided in the Storefront. Please do not go directly into the www.pay.gov website to make payments. Electronic payments can be submitted through Pay.gov by ACH, Visa, Master Card, Discover, American Express, check card, or debit card.

Note: For ACH payments, please verify with your banking institution that your account is set up to have ACH payments processed. ACH payments can be made through US banks only. Pay.gov requires IE9 or newer, or Chrome browser.  Credit card payment is the preferred method.

 Lockbox Information-Check and money order payments – Select the appropriate address for all check payments to NIST unless otherwise directed by NIST staff.

Please note that all checks must be drawn on a U.S. bank and made payable in U.S. dollars. In addition, the NIST invoice or receivable number, order, or quote number must be referenced on the check stub/remittance advice.  

NIST Gaithersburg Receivables Office – Non-U.S. Dollar checks and/or non-U.S. bank checks must be mailed to the Receivables office in Gaithersburg, MD, for deposit.

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               100 Bureau Dr., MS 1624

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*Preferred credit card payment method. Pay.gov requires IE9 or newer, or Chrome browser.